Cancellation & Refund Policy

As a service-based business, we do not offer returns. However, we understand that plans can change.

If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice.

• Cancellations made with more than 24 hours’ notice can be rescheduled or refunded.

• Cancellations made within 24 hours may be subject to a cancellation fee.

• Missed appointments (no-shows) may be charged in full.

If you are running late, please let us know as soon as possible. Your treatment time may be shortened to avoid delays for other clients.

If you have any questions or need to make changes to your booking, please contact:

📧 Barbi@wellself.co.uk

Terms of Service

By booking an appointment with WellSelf, you agree to the following terms:

Appointments

All appointments must be booked in advance through our booking system or agreed upon directly.

Health & Safety

You may be asked to provide relevant health information before your treatment to ensure your safety. It is your responsibility to provide accurate and up-to-date information.

Payments

Payment is required at the time of booking or as agreed prior to your appointment.

Cancellations

Please refer to our Cancellation Policy above for details on rescheduling and missed appointments.

Professional Boundaries

All treatments are strictly professional. Any inappropriate behaviour will result in immediate termination of the session and refusal of future bookings.

Results Disclaimer

While we aim to provide effective treatments, results may vary depending on individual circumstances.

Privacy Policy

We are committed to protecting your personal information.

We collect and use your data (such as name, contact details, and appointment information) to manage bookings, provide treatments, and communicate with you.

Your data is stored securely and is never sold or shared unnecessarily with third parties.

For full details, please see our dedicated Privacy Policy page.